Our customer portal is your dedicated space for managing all aspects of your account.
Here’s what’s available to you:
- Manage account details: Manage account information, including details about wearers, other portal users, and centre details.
- Dose reports: Access and download comprehensive dose reports in various formats.
- Order management: Submit new orders and keep track of their progress.
- Order history: View your previous orders at a glance.
- Data export: Apply various filters to export the data you require.
Advantages of using our customer portal:
- Convenience: The portal is available 24/7, so you can access it whenever you need to.
- Self-service: You can resolve many issues using the portal, without having to contact us.
- Efficiency: The customer portal helps you to save time by streamlining your interactions with us and providing the tools you need to manage your account.
- Stringent security: Your data will be protected with the highest level of security protocols, including multifactor authentication.
- Dedicated local support: Whenever you need help, our expert support team provides assistance swiftly and efficiently.
Getting started is simple
1. Register online
Click here to fill out the registration form.
2. Check your email
After submitting the form, look for an onboarding email from us with your portal link and service details.
3. Explore the portal
Log in and start exploring what the portal can do for you. You can access the user guide and short video tutorials from the ‘Documentation’ section at the top of the screen.
